Triggering problem in DAQExpress.

[JMT_1931]

Hello,

I was trying to use the triggering feature, but every time getting an error instead.

DAQ Express version is 2.1.0.

Using an USB-6210 DAQ - AI0 is the analog single-ended input, PFI0 is the trigger signal (5V DC).

OS is Win7 64-bit.

I followed this video and everything is fine until 3:21 (when he pressed stop than the green Run arrow) and that's when I am getting an error).

https://www.youtube.com/watch?v=nL3O82eEgyM

What gives?

[Niki.B]

Hello,

I looked at the picture you uploaded and you still had the Auto Managed Timing box checked.  If you uncheck the box, you will be able to configure the timing of the data acquisition and the sample clock. 

[JMT_1931]

Nikki,

Unchecking the Auto Managed Timing box made no difference.

Thanks!

[Niki.B]

Hello,

What hardware are you using for this project?

[JMT_1931]

NI USB-6210.

Also, this DAQ / DAQExpress 2.0 combo work on another (older and sluggish) PC.

Not sure if the issue is related to the Daq express version, but I thought I'd mention that.

[Niki.B]

Based on preliminary information, this looks like it might be a bug in our system.  However, it will take some further looking into.  

If you have one of our Service Packages, I would recommend opening up a service request for this issue so it has someone dedicated to researching the issue.  You can make a service request here with your NI account: http://www.ni.com/en-us/support.html under Service Request Manager.

[JMT_1931 · Accepted solution]

Nikki,

As of this afternoon, I switched to ver 2.0 and the issue went away.

Thank you.

[OndrejNovak]

Dear colleagues,

We also have the same problem. Even in version 2.1.

May I please ask what version should we try to make it running?

Thank you very much.

Sincerely,

Ondrej

[Chris95370]

National Instruments, Please fix.

I too have the exact same problem.  DAQExpress 2.1.0

It works sometimes - only once - after some combination reset/delete of the DEV & DAQExpress.

Two Questions:

Is there a work-around?

Is it being addressed?

[JMT_1931]

What happens if you upgrade your DAQ Express to ver 3.3.0?

There are no more triggering issues when I did.

(I first downgraded to 2.0 to get the triggering to work, then went straight  to 3.3.0 when it came out.)

Hope this helps.,