Hi all,I appreciate this question has been asked a number of times in various forms, but I'm still having issues even after having read most of these discussions. I am installing the 2013 FRC LabVIEW on a 64bit Windows 7 machine. Last week I installed the 2012 version prior to the 2013 version being released. This was a fresh install on newly imaged Windows 7 machine. I don't recall if I had any issues with this install and I never got a chance to use it (holidays got in the way).Yesterday, I started to install the 2013 version, as per the Getting Started instructions. I uninstalled 2013 as per the instructions and I additionally removed the NI program files directory. I then proceeded with the install. During the install I got errors. What I see is, towards the end of the install, eight components are installed. At the end of each component being installed, I get an error dialog indicating that the install failed but it lets me proceed to the next install. When I get the report at the end of the install, I had a list of components which it did NOT install. At first I assumed that they were the components associated to the error and I also assumed that they were actually installed successfully (because I have seen this same issue with previous installs). I did later wonder if the components didn't install because they detected previously installed components from the 2012 install?Anyway, I then installed the updates as per the Getting Started instructions. I have NOT updated LabVIEW using its update tool at this stage.I was able to runup LabVIEW. When I created a robot project, it failed because it wasn't able to find some component. The missing component has been identified in other threads, all of which point to a faulty install or the updates installed in the incorrect order. Another thread mentioned Reparing the install, instead of re-installing.This is what I did. I repaired all components i.e. I selected all components and clicked Repair. This updates a few hundred components then returns with a dialog with a further list of things to repair. I continued untill this list was empty.Now I am able to create the robot project, however, LabVIEW is again asking me to register a number (6-8 I think) of components. The serial number in the Getting Started guide doesn't work. I think I know what is wrong but I don't know how to fix it. My understanding is that the FRC version of LabVIEW combines all the products under a single license key. It appears, the Repair has broken this somehow. I applied the three updates again hoping this might fix it, but it did not.My question is, how to I repair LabVIEW so that it can register using the single key?Thanks in advance, Matt.

FIRST Robotics Competition Discussions

Problems installing FRC LabVIEW 2013

Author

Well that appears to have fixed the problem. It appears that when you repair the FRC LabVIEW installation, you need to remove all but the FRC licenses (as described above) and then re-active the FRC licenses.

Message 11 of 12

(847 Views)

Great! Glad this worked

Kevin Fort
Principal Software Engineer
NI

Message 12 of 12

(847 Views)

What do you need our team of experts to assist you with?

Request a quote Find the right product Place an order Get support on a product

How can we help?

Please enter your information below and we'll be intouch soon.

This field is required

Preferred communication method

Email Phone call

What do you need our team of experts to assist you with?

Request a quote Find the right product Place an order Get support on a product

FIRST Robotics Competition Discussions

Problems installing FRC LabVIEW 2013

Re: Problems installing FRC LabVIEW 2013

Re: Problems installing FRC LabVIEW 2013