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NI website

When I try to place a service request with NI the website enters an endless loop:

chrome_bHOZwBPMQx.gif

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Message 1 of 5
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I'm having trouble downloading Labview 2024 Q3.

 

I believe I have an active license but the website doesn't seem to like my serial number.

 

I would invite someone from NI to please get in touch with me to resolve this.

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Message 2 of 5
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By email please.

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Message 3 of 5
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Have you tried again today? We had a banner warning of site maintenance, so that could have been a temporary glitch.

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Message 4 of 5
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I have, but this problem has been ongoing for (at least) months.

 

Another oddity is that when Labview is restarted after a crash a dialog offers to send a report to NI which always leads to a 'Page not found' or similar error. This has been the case for at least a year.

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Message 5 of 5
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