My NI-MAX doesn't communicate with instruments

[redstar]

Hello,

I have a question on NI-MAX and Instruments.

When I open NI-MAX, it does see PCI-GPIB "GPIB0" under Devices and Interfaces, but it doesn't communicate with any my instruments like Agilent 34970A or California Instrument CSW5550... I tried to replace different GPIB cables and GPIB cards, but still not communicated.  Please help

Thanks

CN

[Dennis_Knutson]

Are you using an NI GPIB controller? After doing a Scan for Instruments, what exactly is displayed?

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I installed NI-488.2 CD driver, this inluded NI-MAX and most of software such as, Labview 2010, labview runtime, NI DAQ, NI -VISA....

After doing scan for instruments, there is no any instrument displayed.

Thanks

[Dennis_Knutson]

What versions and what os? Whatever came with LabVIEW 2010 is pretty old.

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We are still using Windows XP for ATE, the software DVD is NI-488.2 for Windows 8/7/Vista/XP and Labview Real-Time.

We have several ATE stations with Windows XP are working without any issue.

Thanks

[Dennis_Knutson]

That doesn't say anything about the actual version number.

Take the controller and install it on one of the working computers. If you have the same problem, the card is broken. If it works, reinstall or repair the driver installation.