NI PCI-GPIB card not working NI Max or Labview

[marco_inzunza]

Hello, 
I have a national instruments PCI-GPIB card. My system specs are Windows 8 PC, 32bit, pentium xeon. I have installed the NI 488.2 16.0.0 as well as NI VISA 16.0 drivers. I have followed correct order of installation, which is to install the drivers first, then the hardware. When I connect the PCI-GPIB card, my windows device manager shows yellow exclamation mark. I then manually choose the PCI-GPIB driver from National Instruments GPIB Interfaces. Till here, no problem.

Its' when I open NI MaX, expand Devices and Interfaces and that the card has no name, NI Max gives me no option to search for instruments, or anything. Since the card has no name, I cannot call it using the Visa Resource name in Labview. Any ideas why this is happening?

Thank you so much. 

[hmiraquesa]

Hi Marco, 

Since you already assigned manually the driver to the PCI-GPIB board. You can try a MAX database reset. Follow the instructions on the link below. 

http://digital.ni.com/public.nsf/allkb/2C7480E856987FFF862573AE005AB0D9

Let's see if resetting the database helps MAX to recognize the card correctly. 

Regards.

[marco_inzunza]

Hi Miraquesa,

Thank you for your reply. I have reset NI Max dataset and tried the card on a second computer, with the same result. I have tried to read my instruments using a USB-GPIB cassett and have managed to locate my instruments on NI Max and successfully communicated in Labview. It was very easy because of the installed drivers and all, plug-and-play.

I think the PCI-GPIB card is faulty? Is this possible? 

Best regards,

[SoarOnSon]

Hi Marco,

Has the PCI-GPIB card worked in the past, or is it new? Remove the PCI card from your computer, and try to do a force reinstall of the NI-488.2 16.0.0 driver. If this does not work, the card may be faulty.

Force Reinstall NI Software from the Command Prompt in Windows

Josh

Applications Engineer

National Instruments

[marco_inzunza]

Hi Josh,

Thank you for your reply. I have tried what you suggested and am still not able to read the card. I think its faulty 😞

[hmiraquesa]

Hi Marco,

I looks like the card is faulty, since you already tried to resetting MAX database, force reinstall of the driver, and try on a second computer.

If you have another card would be great to try, this can help to definitely decide if the card is faulty.

Regards

[marco_inzunza]

Hi,

Thank you for your reply. You know I am using another adapter, a USB-GPIB adaptor,  and was able to detect my instruments right away. So the card is defenetly not working correctly.