Newport USB connection problem

[Rswint]

I'm having a problem communicating with a Newport 2936C power meter over USB - can't see the USB device in e.g. NI Max under "Devices and interfaces"

I've installed the newport device drivers: Computer Interface Software v3.0.2 from Newport ( http://search.newport.com/?q=*&x2=sku&q2=2936-R ).

I even upgraded the intrument's firmware.

The drirver Seems to install OK - I can see the device (Newport Power Meter)  listed under the Wndows Universal Serial Bus Controller list, yet no listing in NI-MAX.

I've tried this with 3 different computers (XP & Windows 7, LabVIEW 2012 & 2013) now to no avail.

Any suggestions?

Thanks,

Reuel

[Rswint]

I'm having a problem communicating with a Newport 2936C power meter over USB - can't see the USB device in e.g. NI Max under "Devices and interfaces"

I've installed the newport device drivers: Computer Interface Software v3.0.2 from Newport ( http://search.newport.com/?q=*&x2=sku&q2=2936-R ).

I even upgraded the intrument's firmware.

The drirver Seems to install OK - I can see the device (Newport Power Meter)  listed under the Wndows Universal Serial Bus Controller list, yet no listing in NI-MAX.

I've tried this with 3 different computers (XP & Windows 7, LabVIEW 2012 & 2013) now to no avail.

Any suggestions?

Thanks,

Reuel

[Dennis_Knutson]

Duplicate; http://forums.ni.com/t5/LabVIEW/Need-help-to-communicate-with-newport-optical-power-meter-1936-c/m-p...

Please don't post the same question multiple times.