Application builder and setup on a PC in russia

[AllurisFischer]

I built an application and setup with LV2013. Everything works fine on several naked systems in our office.
Now a customer wants to run the setup and afterwards the application on his Windows 7 64 bit but it does not work.

The application begins to start and first need to find some missing vi, a missing instr.lib and so on. It seems as the complete runtime engine is not installed but it is. The setup was made several times as administrator and it is listed in the installed programs for changing or uninstalling.

Is there any known issue installing own setups on systems in different country/region especially in russia?

[pincpanter]

I had a similar problem with a LV2011 application in China. It turned out that vis containing accented vowels were not found (for example, Unità.ctl; unità in Italian means unity), so the application could not be loaded. I had to rename all such vis eliminating accented vowels.

I have no experience about Russia, though.

[dkfire]

It is missing a sub vi of the FMI_S-Info class. Is this a class that you have made? 

Is this a class that you call dynamic or static? 

I don't think that class is part of the runtime engine. 

Where is this class located on your machine?

[pincpanter · Accepted solution]

Does Geratetyp is written with the umlaut (dieresis)? I guess you should stick with standard ASCII characters (32 to 127).

[dkfire]

One other thing, are you using any drivers? Like NI-VISA, NI-DAQmx? 

Are these drivers installed? 

[billko]

Have you considered building an installer for it?  That makes life a lot easier because you can install everything needed to make it run.

[GerdW]

Hi Paolo,

yes, usually it is spelled "Gerätetyp", so with an umlaut…

[AllurisFischer · Accepted solution]

Thanks for your comments. In summary:

* Yes there is an installer for the complete project and it works fine on clean systems (with german windows).
Thus the question for driver as NI-VISA and so on are no problem as well as dynamic classes (that works very well).

The user in russia changed windows to a german one and the project works.

* Indeed the umlaute are terrible and definetely cause the problem. I have to change them immediately.