Cannot delete devices on NI MAX list, also devices not connected seen and cannot be used

[AndrazS]

I have NI Vision drivers installed.

When I open NI MAX I see 3 cameras on the list of "devices and interfaces". Why is that so? Also I cannot delete this devices, also "resetting device configuration" does not help. When I click on any of three devices I get an error after 5 s waiting, it says that I have to NI support. 

Also I'm experiancing very slow opening/configuring and snapping of an image using Basler Ace 2 camera..

[satvasu]

Hi,

Please check whether NI Max has got corrupt. If Corrupt, please uninstall and  reinstall the NI Max.

Satish Kumar Velpula

[AndrazS]

Thanks. But hot can I check if NI Max is corrupt?

[billko]

You don't need to reinstall NI MAX to reset the database.  I'm not sure if that would help, anyway.  Instead, follow these instructions.

[AndrazS · Accepted solution]

The problem was, that windows update was done on the PC. The windows then somehow selected other drivers for device. (Cannot understand how this can even happen, why max allow this and isn't there anyone that experianced the same behaviour??!)

[hs_aalborg]

Your Instruction will not remove the GenICam Source. I have a similar problem with my setup and I can't connect to my camera. It could be an update or someone who tried to change settings/drivers.

Do I have to reinstall the entire PC or can I "reset/clear" the devises and interfaces?