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Exception: Privileged instruction (0xC0000096) at EIP=0x06801799

All, 

 

I am getting an error when starting up an any LabVIEW application on one of our test stands. It was running normally until yesterday around lunch, and then it threw the error that I have attached in the files below, but reads 'Exception: Privileged instruction (0xC0000096) at EIP=0x06801799'. I am also going to attach the error logs. IT claims that the privilege's on the computer haven't changed, and I believe that they haven't. It smells like OS memory issues with exception being being related to EIP=0x06801799.

 

Thanks,
Sam

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Privileged instruction is not about OS (User) privileges. It means something in memory has gotten corrupted that causes the CPU to try to execute an instruction that the current CPU mode does not allow. That’s a low level feature of the CPU that your OS configurations and user accounts have no influence in.

 

Basically something in an executable file on disk got probably corrupted causing bad code to be loaded into memory. Other problems could be hardware problems such as bad memory chips or HD/SSD problems!

 

Most likely new hardware is the quickest and most easy solution. You could also try to wipe the system completely and reinstall it from scratch but if the problem is in the hardware, it will simply return again with maybe a different error.

Rolf Kalbermatter
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