Measurments and automation explore does not see Agilis usb connection

[PhD student]

Hello,

I have some problem with Agilis AG-UC2 Controller.

I am connected Agilis by USB cable to my PC.

This USB device isn't shown in Measurment & Automation Explorer but Windows XP can see it in device manager.

I am using LabView 8.0 but the Agilis controller is delivered with LabVIEW drivers 8.5. However They(NEWPORT) send me the first version they developed under 6.1

Could anyone help me how can I communicate NI with my usb cable?

Thanks

[Dennis_Knutson]

With few exceptions, non-NI devices are not supposed to show up in MAX. After all, MAX is an NI product and cannot be expected to test and configure devices from other manufacturers.

What happens when you use the driver they provided? How is the driver supposed to communicate to the device (ActiveX, dll, VISA)?

[PhD student]

They communicate using VISA, however when I try to use VISA handle in... there is COM 1, COM 3 and LPT1 but none of them correspond with my USB device (I checked by switch off the cable and the same Visa handle were). 

[Dennis_Knutson]

There are a couple of ways that the USB interface could be used. One is if the interface is emulating an RS-232 port. The LabVIEW code would then be no different than a normal serial connection. The other is by using USB RAW mode. In either case, you need a driver (.inf file) from the vendor in order to load the low level windows driver. You say the USB port shows up in device manager. How does it show up there?

[AdnanZ]

Have you tried this tutorial:
USB Instrument Control Tutorial

[PhD student]

when the usb is connected to PC, Device Manager see it as Newport Agilis-UC2. I have also agilis User Tool - it means that when I switch on I can controll Agilis manualy using computer

 I attached also screen with Agilis User Tools - green light means that is working but when I try to use LabVIEW drivers for example read_write.ie Visa handle cann't see this devices.

[PhD student]

Not Yet but I Will do

[AdnanZ]

Have a look at the tutorial. As Dennis mentioned, you will have to create a .inf file using the Driver Development Wizard to have MAX and LabVIEW recognize your device.

[Dennis_Knutson]

If the driver uses VISA, then the vendor should be providing an inf file that uses VISA. Look at the file and see what it says or post it.

[PhD student]

I haven't yet create the file .inf but I found that manager devices see also Agilis usb as a port(Newport Agilis-UC2(COM3)) and MAX see this port as ASPRL3(COM3-Newport Agilis-UC2) and now when I try run the LabVIEW programm the error is coming that VISA cannot access it. (see attached)