06-30-2023 05:01 PM
I am getting errors when trying to run NI Max 2020 after installing it on a windows 10 machine. I have tried repairing it from NI Package Manager but it doesn't help. Also the NI configuration Manager service won't start, which I think is related. Any suggestions other than a complete re-install?
06-30-2023 05:09 PM
It would make sense that the root of the problem is the service not starting.
On the last message, it says to look at the system event log. Did you do that to see if there's anything in there with more information?
06-30-2023 05:56 PM
Windows event viewer message:
The NI Configuration Manager service terminated with the following service-specific error:
%%4294967295
I couldn't find anything helpful regarding this error code.
Ni system configuration version is 20.5.0
Ni Max version is 20.5.0
Ni DaqMx version is 20.7.0
06-30-2023 06:04 PM
When installing MAX, do you run it as a system administrator?
06-30-2023 06:18 PM
Windows event viewer message:
The NI Configuration Manager service terminated with the following service-specific error:
%%4294967295
I couldn't find anything helpful regarding this error code.
Ni system configuration version is 20.5.0
Ni Max version is 20.5.0
Ni DaqMx version is 20.7.0
06-30-2023 06:19 PM
It was installed by my IT dept, so probably yes.
06-30-2023 06:27 PM
Here is the event log message: The NI Configuration Manager service terminated with the following service-specific error: 4294967295
06-30-2023 06:31 PM
I'm trying to reply to your comment but my response keeps getting deleted. Not sure why. The event log message is: The NI Configuration Manager service terminated with the following service-specific error: %%4294967295
06-30-2023 10:15 PM - edited 06-30-2023 10:17 PM
Try this:
Set these two services to auto/delayed:
I don't know why, but this seemed to help. Believe it or not, McAfee was blocking them, but for some reason, if I delayed the start, McAfee let them be. Maybe you'll have similar luck?
07-04-2023 07:34 AM
Reset Max DB.
Tools -> Reset configuration data