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NI Web-Based Monitoring and configuration Internet Explorer displayed blank window

Dear NI Community,

 

My concern is related to NI PXIe password/permission configuration.

Indeed, when trying to access the NI Web based configuration and monitoring services through Internet Explorer by using the IP address of the remote device, the windows appears blank with the icons on the left side but I can login and restarted the remote device.

The following has already been checked :

  • Internet Explorer version 9.0.8112.16421 
  • Microsoft Silverlight version 5.1.20913.0 add-on Enabled
  • Internet Explorer security settings (ActiveX control Enabled)
  • NI Web-Based Monitoring & Configuration V 14.0.0  installed on the remote device 
  • Target system (PXIe controller) restarted and IE restarted from NI MAX => Internet Explorer blank window displayed 
  • Laptop and NI PXIe controller visible from NI network browser application  but Configuration not possible at this step (pressing the button “Configure” located at the bottom does not trigger any action)
  • Internet explorer compatibility view enabled/disabled => no changes

Thank you in advance for your feedback and support.

 

Kind regards

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Message 1 of 2
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Try changing PXIe IP address, it might be related to Internet Explorer not handling cached pages correctly, or clear IE cache.

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Message 2 of 2
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