bmp file didn't work in installer setup

[AaronTeitlebaum]

I ran into an issue like this before, and the cause ended up being the type of header at the start of the BMP file. The file format has been updated several times, and I found that too new of a header format was rejected by LabVIEW. Please see this post I made on the subject previously (using a different account): https://forums.ni.com/t5/LabVIEW/Custom-graphics-don-t-display-in-the-installer/m-p/3732215/highligh...

[altenbach]

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@AaronTeitlebaum wrote:

... and I found that too new of a header format was rejected by LabVIEW. 

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Ah, forgot about that old discussion.

If LabVIEW would actually "reject" it, you would probably get an error message during building of the installer. Since the problem only shows once the installer runs, it's more likely a MSI issue that Microsoft needs to fix. (Wild guess ;))

[AaronTeitlebaum]

That's true, "rejected" wasn't a good choice of words, it was accepted by LabVIEW but just didn't appear in the installer until I re-saved it with the earlier-type file header.