labview target - PDA pocket PC 5.0

[Inteprod]

I successfully built an executable running on Windows Mobile 5.0 Pocket PC Device using USB-6008 OEM to acquire AI signals. Everything is fine except at PDA boot up, it always pops up an error message saying: "Unidentified USB Device- Enter the name of the device driver for this device. For information, see the device manufacturer's documentation."  I can touch the "OK" button to get away from this error. It does not hurt my application but it is very annoying, besides, our client may think something goes wrong.

Is there any way to let PDA not pop up this window by configuring PDA? or what is the device driver name shall I put in for USB-6008 OEM for PDA?

I used Labview 2009 as development environment and installed DAQ mx Base 3.3, VISA 4.5 to PDA. I updated USB-6008 OEM's firmware by running NI's application of updating firmware.

Thank you for helps in advance.

[Hueter]

I have not been able to reproduce this on another Windows Mobile 5 device, so I have 2 suggestions of thigs you can try.

1. Is there another USB DAQ device you can try with? Another USB 600x maybe. USB devices generally send the name string back when polled by the host. I am wondering if this one is damaged.

2. In the dialog, enter the name of the device as it appears in MAX when connected to a PC. Make sure you save the state and restart the system.

[Inteprod]

Thank you for your response. I have 4 PDAs and 4 DAQ USB-6008 OEM, and every one pops up the same "unidentified USB device message. By the way, I am using socketmobile PDA.

Your second suggestion:In the dialog, enter the name of the device as it appears in MAX when connected to a PC. Make sure you save the state and restart the system.

Can you tell me what MAX is? What is the name you saw when you connect DAQ to your PC? Is there a way to configure PDA to let it ignore the name of USB device?

Thank you.

[Hueter]

MAX (measurement and automation explorer) is a hardware configuration utility for NI software on Windows desktop systems. This utility shows, among other things, the default name for the device, in the case of the 6008 the name is "NI USB-6009" Try using this name exactly as it appears to see if that allows your device to consistently recognize this device. It might be looking for a driver associate with that exact name.