update service

[JonN]

NI Update Service error communicating with National Instruments.

Service has worked in the past so I'm not sure if some sort of enterprise restrictions have been pushed out or not. I've installed the latest version of NI Update Service, I have an internet connections, and firewalls have been disabled.

The following error shows up in the log if I run the update service from the command line (niupdateservice -log logfile.txt):

...

[2015-03-25 09:34:48.070]
[2015-03-25 09:34:48.070] ***ERROR: WebPipeline:: PingPipeline: Could not connect to Pipeline: 0x80002001
[2015-03-25 09:34:48.070]

...

[aacuna]

Hi John,

Have you tried doing the same in another computer in the same network under the same circumstances? This is to determine if it is a network related issue or not. You could also try doing so in a computer outside of the network.

[JonN · Accepted solution]

Problem has been fixed. I think it was just a matter of licensing. My computer was pointing to a disconnected license file that had recently expired. Now the computer is licensed through our network.

Thanks for your help.