[graph] not always showing data

[ISITEC_RIEPER]

First, I use CVI2012SP1 with the CVI2013SP2 runtime.

I´ve got the problem that the same program and version is running fine on my pc, but not on a pc of a customer.

The problem is that on my pc I can see the data, but on the pc of the customer there is no data drawn. As I use manual scaling I know that the data, which should be drawn, is right. The thing which bugs me most is that I also use a graph for other things in this program and there they always work.

I don´t know if this helps, but I also got the problem that autoscaling is not working for me on these graphs.

I can´t really make a cut down version of this, because it seems that this is only a problem for the graphs on a panel of many.

Some more information about the graphs. I got 4 panels with graphs on it. 3 panels are loaded just once and working flawlessly, but one panel I load as many times as I need and this got 2 graphs in it and these 2 graphs aren´t working as expected.

Does anyone know what this could be or could tell me what to try to find out what is goind wrong?

[ISITEC_RIEPER]

I just tested my software on other PCs which hadn´t installed any NI software before and it works on all like expected.

Just a guess into the wild, could a be that the CVI runtime depends on some other software like .Net runtime and that the customer has an old version of it?

[ISITEC_RIEPER · Accepted solution]

Problem found and solved.

Before I used a graph to display the data, I used a stripchart and as I´ve changed the code I misplaced a parameter for the PlotXY function. So instead of putting the line style I put the line thickness as parameter and so the plots disappeared for line thickness 2.

This was a hard bug to find 😉