help/contents doesn't always display when using Vista

[jrcamenzind]

Hi,

On a fresh startup of Lookout 6.1 on Vista, the help/contents always starts as expected.  At a later time and for some unknown reason, the help/contents may not display.  Is this a know problem and what is the solution?

Regards,

Joe C.

[Ryan.S]

It's an unknown issue. Are you using Vista SP1?

You can find lookout.chm in lookout folder. Try to directly open this file.

[jrcamenzind]

Ryan,

Yes, we are using Vista SP1.  I have confirmed that when the help/contents selection doesn't work that opening the .chm directly as you suggested does work okay.

Regards,

Joe C.