キーエンス NR600とのコネクション

[suzuki200]

こんにちは。

現在NR６００を使用したデータ収集をLabVIEWに取り込んでリアルタイムで解析しようとしています。

メーカーサイトからドライバ入手し、Labviewへの組み込みは成功しておりますが、NR６００が認識されません。

NR600とPCでの収集はできており、コネクションは出来ているのですが、Labviewからは見えないようです。

これはどこに問題があるのでしょうか。

[l.hovs]

Hello suzuki200, 

Did you try to detect it from NI MAX?  If device does not appear in LabVIEW but appears in NI MAX, then I suggest you resetting the device from NI MAX and trying to acquire data from LabVIEW again. The problem might be caused by Windows version and Keyence DataPlugin for Keyence-NR driver 

compatibility as well. Below you can see windows versions compatible with Keyence-NR driver, if you aren't using one of these windows versions then the issue might come from there. 

Windows 7
Windows 8.1
Windows 10
Windows Server 2008
Windows Server 2012

If you can't detect the device from NI MAX, then try to uninstall and reinstall the Keyence-NR driver again. 

Regards) 

[suzuki200]

Thanks for replying to my question in the comments.

I tried to detect it from NI MAX, but it was not recognized.
I am using windows 10.
I also uninstalled and reinstalled the NR driver, but nothing changed.

Am I doing something fundamentally wrong?

[l.hovs]

Hey suzuki200, 

In this case, because of the third-party hardware, I suggest contact with Keyence support to help you troubleshoot the issue in the best way. 

Regards)

[suzuki200]

Unfortunately, Keyence's answer was below.

"Keyence does not provide any support regarding this software, such as how to use this software."

Other methods are currently being considered.

Thanks a lot.

[l.hovs]

Hi suzuki200,

Yes, it makes sense that they can't provide any support regarding driver, but what I want you to connect them again and require support regarding troubleshooting your hardware to be sure, that the problem isn't coming from the hardware. I am sure that they can provide any support regarding the hardware. Let me know about any news. 

Regards)

[suzuki200]

Thank you for your comment.

When I confirmed with Keyence sales, it supports up to Windows 7. is what they said.
I will give up real-time measurement using KEYENCE NR.