DAQPad 6052E hangs

[stefano_p]

Hello to everyone.

I'm using a NI DAQPad 6052E with a Labview application for acquiring infrared images of in-vivo animal tissues.

Recently I had to change the laptop I use to control the board and store the data.

With the new computer the whole system doesn't work properly.

After few image acquisitions the application hangs. I can't even stop it, unless I disconnect the DAQPad from the laptop.

If I want to run the application again I have to restart the computer.

Sice the only element changed is the computer, I guess there could be some communication problems between board and laptop.

The board is correctly recognized in the MAX, and the device's test panel runs seamless.

MAX version 4.4.1f0

Labview version 8.5

Laptop: a dual-core one, with Windows XP SP2 installed and fully updated.

Since the big difference between old and new laptop is that the new one is dual core,  I guessed that this could be the problem. However I haven't found any report about this.

I received the application as a standalone executable, so I don't have direct access to the code.

I asked to the developers, but they said they had no answers for this kind of problem.

Any guess? (except for changin computer again!)

Thanks

[AndreaN]

Ciao Stefano,

since you don't have the source code but just the executable it is very difficult to debug your problem.

The only thing I can suggest you to do is to uninstall LabVIEW and the drivers you're using ( I guess you use Traditional DAQ 7.4.4) and install it back again.

So go to "Control Panel-> Add Remove Software-> National Instruments Software->Remove", select everything and click remove.

Start installing LabVIEW first and then  the drivers.

You could do the debug of the executable if who made it has included that option. Just run the executable, go in LabVIEW to "Operate->Debug Application" in order to be able to debug it (I doubt that they've included this option)

Hope this helps.

Ciao,

Andrea