Why am I getting a yellow exclamation point in the Windows device manager?

[mauricev]

The system is a Dell Vostro 410 with BIOS 1.0.3 and XP w/SP2. The card is a PCI MIO-16E-4. I installed the latest traditional NI-DAQ driver, 7.4.4, and it shows up in device manager as a PCI device under Data Acquisition Devices with a yellow exclamation point.

The only other card is a video card. I've tried moving the card to a different slot. I also tried removing 7.4.4 and installing 8.7.2, but that gives the same result.

[Corby_B]

Hello mauricev,

Thanks for your post!

I am sorry to hear that your board is not being recognized in the hardware manager of your computer. I see that you have already tried switching the PCI slots which will force the driver to reinstall the card. I am using the exact same board with both the Traditional DAQ 7.4.4 and DAQmx 8.7.1 with no problems on a Dell Precision 380. If you have the capability I would suggest putting the card in a different computer that has the DAQmx driver on it and see if you still get the yellow !!!!! in the device manager. Another thing you can try on your computer is to right click on the device in the control panel and see if you can update the driver. Let me know if any of this helps you and please post back with your findings.

Cheers!

Corby_B
http://www.ni.com/support

[mauricev]

It seems to be working now. Apparently, what was done (I didn't do it) was that the card was removed and the all the software removed and reinstalled and then the card was added. Somehow, the order of installation matters.

[Corby_B]

Hello mauricev,

Thanks for the post back!

Glad to hear that you were able to get the card recognized. The best way to install NI software is to start with the programing, LV, CVI etc and then install the driver CD's. Let us know if you have any more problems with the device and I wish you the best on your applications!

Cheers!

Corby_B

http://www.ni.com/support