TESTSTAND CRASH

[Nodv]

Hello everyone ,

I have a crash problem which im not fully understand moreover, there are no error message.

I am using TS 2014 and while running my seq i get crashes which leaves me clueless , I get no error messages what so ever .

i suspect memory problem but that only a throw in the dark . i can see my memory growth during seq runtime but the crash occurs randomly after few minutes sometimes and mostly after 40%

of the tests done .

cant see any log event that cause such problem .

i do notice change which i dont know why it even effects it , when i disable tracing over the sequence it happens more oftenly .

any ideas ?

**must mention also i think but not sure it happens when i use my ftdi com , cant tell for sure because if i run step by step it would take forever and might not even happen .

thanks for any help .

[Oli_Wachno]

Could you elaborate your situation a bit? Has this just started to occur, have there been changes to the program (honestly 😉  ...

Do you have an old version which is running stable?

[Andrew2024]

If similar issues exist on different versions of Teststand, you can consider whether there is a problem with a particular hardware driver or module being called (we have encountered similar problems when using a certain brand of CAN due to poor code handling)

If you can use a certain other Teststand version and environment without this issue, then you can consider the differences between the new/old testing environment

[Nodv]

It actually happend sincw the begining but , happend once a week or later so less of an issue .

But since i wanted to shorten test time and done "disable tracing " option it occurs on every run.

Check

[Anand_Jain]

Hi, 

We need to narrow down why the TestStand process is crashing. Use the link below to get more details. Is it because you ran out of memory or because of something else. Additionally, you can also get a dump file and raise a support request to help diagnose the issue. 

Regards, 

Anand Jain
NI

Troubleshooting Memory Growth Issues in TestStand Systems - NI

Obtaining a WinDbg Dump File to Troubleshoot Crashes in NI Software - NI

[Nodv]

question is ,

could a 'disable tracing' option effect somehow the ATP ?

because as i mentioned it didnt happen that often before disabling it .

are there any windows tools to save a log file or anything to monitor where is the step causing the crash as in error on the usb comm port ?

my assumption is FTDI device problem and error handling badly .as in session busy or something like that , could it be it ?

[Andrew2024]

are there any windows tools to save a log file or anything to monitor where is the step causing the crash as in error on the usb comm port ?

-------I think you can try to use a tool named "AccessPort 1.37", maybe you can download it from URL: Download AccessPort 1.37 (soft32.com)

[Nodv]

Thank you.