cRIO-9002 - Can See in MAX but Can't Control

[nslogan]

I have a cRIO-9002 with cRIO-9201 chassis, I'm attempting to set it up so I can use it for a new project in the lab I work in. So far I have been able to get it on our network and am able to see it in MAX; however, once I click on it in MAX, MAX sits there trying to refresh for a while and under System Resources everything is listed as Unavailable (once MAX gives up on refreshing). I'm not able to see any software installed and it disconnects frequently. I turned on CONSOLE OUT on the cRIO and here is the output:

[2J
General Software STPC Embedded BIOS 2000 (tm) Revision 5.2

Copyright (C) 2003 General Software, Inc.

Copyright (C) 2004 National Instruments Corp.

NI cRIO-9002 Controller

 (C) 1996-2003 General Software, Inc.

STPC-5.2-01DE-EB2E
00000016K Low Memory Passed
00000512
00000589

00000000K Ext Memory Passed
00031744 Wait.....

PCI Device Table.

Bus Dev Func VendID DevID Class Irq

00 0B 00 104A 0201 Host Bridge

00 0C 00 104A 0210 ISA Bridge

00 0D 00 104A 0229 IDE Controller 11

00 0E 00 104A 0230 Serial Bus 11

00 0F 00 104A 0238 Ethernet 11

00 18 00 1093 705E Unknown Device 11

00 1F 00 104A 0981 Ethernet 10

BIOS revision: 1.1.9 (08/10/04)

Firmware revision: 10.1.94

Booting LabVIEW RT from drive...

Fat16

Jumping to 07E0:0000

Checksum: 018D9C6A

LabVIEW Real-Time Executive

Build Time: Jun 21 2011 01:17:21

(C) Copyright 2002-2011 National Instruments Corporation



MAX system identification name: englab-fpga

LabVIEW Real-Time Single-Core Kernel

Initializing network...

Device 1 - MAC addr: 00:80:2F:0A:7E:E2 - 131.151.115.38 /22 (primary - auto)

System Web Server started

NI-RIO Server 4.0 started successfully.



NI-VISA Server 5.1 started successfully.



Welcome to LabVIEW Real-Time 11.0

FTP SERVER ERROR: Could not start connection thread

FTP SERVER ERROR: Could not start connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

FTP SERVER ERROR: Could not create control connection thread

Obviously there's some sort of issue here but I'm not sure what it is. Any ideas?

[Esteban.R · Accepted solution]

Hi nslogan

Which version of the NI RIO drivers, LabVIEW and LabVIEW RT do you have installed in your computer?

Was NI MAX able to communicate fine before? Did anything change?

Is your cRIO running any RT start up executable, application or communication with a FTP server?

If your computer has all software and drivers it might be easier try to format and reinstall the cRIO, it does not take long and it only takes a few simple steps.

How Do I Format My Real-Time Target and Reinstall the Software?

Regards

Esteban R.

[nslogan]

Thanks for geting back to me, Esteban,

Unfortunately I can't check any of this right now, I'm on spring break and didn't get a chance to swing by the lab before I left. I will be able to get all of this information next Monday or Tuesday and post about it then. I will also most likely try formatting my RT target as well.

Thanks!

Logan

[nslogan]

Esteban's solution worked perfectly, cRIO is back to working normally again. Thanks!