RoboRIO 2 with Broken Ethernet Port

[Liam_58_]

At our first regional, our Rio 2's ethernet port stopped working, preventing us from communicating with the radio. We were able to swap rio's, but when we tested the broken one after comp it was still malfunctioning. We haven't done much troubleshooting since then, but now that the season is over, we're hoping to resolve the issue. I'd be happy to troubleshoot any possible solutions to see if we can resolve it on our end.

[JessNI]

Hi Liam_58_, my name is Jessica, I work at NI. Apologies for the late response.

I understand your roboRIO's ethernet port stopped working. Could you go through the next steps to try to narrow down the issue further?

• Initially, can you connect to the device via USB?

• Try using an Ethernet cable you're sure that works properly.
• If you have another roboRIO available, try connecting it to the computer to see if the connection issue persists. 
• Try connecting to the roboRIO on another computer.
• Try connecting to a different, known-working network connection (i.e. another wall port or another port on the router you are using.)
• To eliminate any potential software issues, reimage the device from safe mode.