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TiTou

Fix the GigE driver so that disconnecting a USB device wouldn't crash the image acquisition

Status: Declined

I had a long lasting SRQ on this one but nothing came out of it and I'm left with the issue.

 

NI is aware of the issue and the work-around is : do not disconnet a USB device while you have triggered GigE (IMAQdx) acquisition in progress.

SRQ 7395589

 

I'm being forced to create an idea to try to get more momentum for a CAR to be created.


We have two ears and one mouth so that we can listen twice as much as we speak.

Epictetus

Antoine Chalons

4 Comments
Brad
Active Participant

This is a Support Request and not a feature Idea. Going through support is a better channel to get this addressed than a Feature request.

Thanks,

Brad

Brad
Active Participant
Status changed to: Declined
 
X.
Trusted Enthusiast
Trusted Enthusiast

Wow. Just browsing the IE for Vision. The picture is even drearier than on the LabVIEW IE, it seems.

Maybe posting the CAR number would be a good idea?

I am glad I heard about this bug before it bites me.

TiTou
Trusted Enthusiast
The issue has been reproduced at NI, the product support engineer is aware of it. And after changing the whole hardware from GigE to CameraLink I found out that the same issue affects IMAQ. Work-around : do not connect / disconnect the keyboard during image acquisition.

We have two ears and one mouth so that we can listen twice as much as we speak.

Epictetus

Antoine Chalons