A NI cDAQ-9172 device transmits the measurement data as part of a complex machine.
The NI MAX programme is functioning successfully during certain visits. The software stopped working after some machine support.
In an attempt to resolve the problem, the module was updated to version 16, installing all the necessary drivers.
The Active LED and Ready LED indicate that power is applied, but a USB connection has not been established. (Active LED: amber; Ready LED: off)
In software: The device is not reachable, and red cross icons appear next to the chassis and the modules in NI MAX.
and an error appears: (Status Code: -88705) The specified device is not present or is not active in the system. The device may not be installed on this system, may have been unplugged, or may not be installed correctly.
Status: not present
In the NI device monitor, no NI devices were detected.
How can I get the USB connection established?
