Emerson/NI/NHR Tech support is useless

[RTSLVU]

A couple years ago when I read that NI purchased NH Research I had high hopes. Those hopes have faded into despair as tech support is useless. I have been a NI LabVIEW user for 20+ years. Yet NI has no record of me ever using their products or contacting support. 

And I just got hung up on! 

NHR was the worst but Emerson/NI has made the worst even worse!

[AustinMan@NI]

Hi @RTSLVU,

Sorry you had a poor experience when contacting NI Technical Support. We will investigate and see what went wrong.

I have sent you a private message asking for more details.

Regards, 

David.