There are a few different versions of the NI USB 9211 Thermocouple Module. The USB 9211 is now a legacy device and the USB 9211A is the upgraded version for higher performance. The issue that I have seen when using the USB 9211A for Mac is that the DAQmx Base drivers that support the USB 9211 are different than the drivers that support the 9211A, but the device itself does not specify which version of the 9211 the customer has. DAQmx Base 2.1 supports the 9211 and DAQmx Base 3.2 supports the 9211A, but the device will not be recognized if the incorrect driver is downloaded.
My suggestion would be to print the "A" after the 9211 on the new devices to make sure that the customer knows which driver to download for their device.
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