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All users got the blues....

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Jeff - your issue is unrelated. It seems to be browser related. I was only seeing the hourglass icon in Firefox 50.1.0 and when I did a hard refresh, your avatar was spinning again. It was already spinning in other browsers as well.
I recommend doing a hard refresh, or try clearing cookies/cache to see if that clears up the problem.
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Message 11 of 63
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@LiliMcDonald wrote:

Thanks, Christian. We're aware of the issue and are working on getting it resolved.


Wash rinse repeat.

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Message 12 of 63
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@altenbach wrote:

@LiliMcDonald wrote:

Thanks, Christian. We're aware of the issue and are working on getting it resolved.


Wash rinse repeat.


deja vu all over again!

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Message 13 of 63
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Nearly highnoon (12:00 pm) in central Europe: all user got the blues…

(What's your favorite maintenance time window?)

Best regards,
GerdW


using LV2016/2019/2021 on Win10/11+cRIO, TestStand2016/2019
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Message 14 of 63
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@altenbach wrote:

@altenbach wrote:

@LiliMcDonald wrote:

Thanks, Christian. We're aware of the issue and are working on getting it resolved.


Wash rinse repeat.


deja vu all over again!


They're baaaack! 😞 (Poltergeist, look it up!)

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Message 15 of 63
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Hi altenbach,

 

Just a quick note here -
Hopefully if you're online this morning, you're no longer seeing the issue. It's difficult to tell because the issue impacts some users but not all.

 

As you've noted the fix we're able to put in place at this time is only temporary ("wash rinse repeat" Smiley Happy). While our community provider works on a permanent solution, we're working with them to put in place a better system of detecting and resolving the issue quickly and regularly. You may still see the problem, but it should hopefully be more infrequent or for shorter periods.

 

Thanks,

Matt
NI Community Team
National Instruments
Message 16 of 63
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@Matt_McLaughlin wrote:

 

Just a quick note here -

 


Just to be clear, I am not nagging. My posts here are purely informational to allow you to keep track of the problem on how it looks from out here. 😄

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Message 17 of 63
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@altenbach wrote:

Just to be clear, I am not nagging. My posts here are purely informational to allow you to keep track of the problem on how it looks from out here. 😄


Of course! And please do continue to alert us as you encounter it. This has been difficult for us to track, since we may not always see it from our specific accounts.

 

Thanks,

Matt
NI Community Team
National Instruments
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Message 18 of 63
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so I can alert you now Smiley Wink

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Message 19 of 63
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@Wolfgang wrote:

so I can alert you now Smiley Wink


Yes, thank you. Smiley Embarassed Unfortunate timing for my post, but we have sent the request to have this addressed.


Thanks,

Matt
NI Community Team
National Instruments
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Message 20 of 63
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