Can't log into community on some machines (others are fine)

[CRoebuck]

Hi there,

Got an odd issue whereby I can log into NI.com on any machine (any browser) however on some machines the same credentials will log me into the Community pages and on other machines, the same credentials result in a 404 Error (although it does log me into NI.com if I wasn't already). 

On machines where this doesn't work, I've tried clearing the cache, cookies etc and have tried multiple browsers. 

I know I could just use a machine that does work, I'd just love to know what the difference is.

Any suggestions?

Chris

[LiliMcDonald]

Hi Chris,

We have received other reports of this behavior and we are currently investigating the cause. We will let you know when we have an update.

Thanks,

Lili McDonald
Community Manager, National Instruments
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[LiliMcDonald]

Hi Chris,

We believe we have resolved the issue now and you should be able to login as expected.

Please let us know if this is not the case.

Thank you,

Lili

[CRoebuck]

Lili

I can confirm, it's now working as expected. Many thanks for the prompt resolution and feedback!

Chris