New Login Page/Authentication Method

[RobertoBozzolo]

Whops! I have been too optimistic... 

After a while I am still unable to access the Community from Chrome: either I get an infinite timeout (meaning that after a couple of minutes I give up) or sometimes the System error page (e.g. this one)

At present it seems I am able to access the Community only from IE, which is very frustrating as all of my internet activity is made with Chrome.

[Hassan_Atassi]

Hi Roberto,

Thank you for reporting the issue.  It should now be resolved.  Please close all browser windows and try again.

[Hassan_Atassi]

We are currently experiencing intermittent issues on the NI Community.  Please bare with us as we work to alleviate the problem.  I apologize for the inconvenience.

[RobertoBozzolo]

Hello Hassan, I just tried to access:

• If I'm NOT logged in into the forum I can access community pages in Guest mode. If I try to access from one page I get the system error page
• If I'm logged in I still get the system error after long timeout (>1 minute)

[AustinManinTown]

To close out the verification issues I was having, I now have access to the Groups thanks to the NI web team.

I spoke to a couple of other people who have had the same issue, and my gut feeling is that Google GMail may be filtering the verification emails. NI told me the emails were sent, but they never arrived in my inbox or spam folder. I have had problems in the past with Google's spam filters and ended up using alternative email addresses, so if they are the culprits I am not surprised.

Thanks to the NI folks for getting me access.

[Hassan_Atassi]

The Community should be back up now.  Thank you for your patience.

[altenbach]

There seems to also be a problem if I go to MyNI: It seems my community profile is not shown (only the forum profile is shown) and if I click on "Create community profile", I get to the community page, already logged into the community. What's missing?

How can I link the community profile so it shows up too?

[Hassan_Atassi]

HI Altenbach,

Thanks for bringing this to our attention.  The issue should now be resolved.  Let me know if you run into any other problems.

[altenbach]

Yes, it works now. Thanks!

(Also note that my forum icon is highly distorted because of the aspect ratio. Can this be fixed too? Lithium supports widescreen icons. ;))

[RobertoBozzolo]

Tested today to access in Chrome from my laptop and my home PC: all was good on both machines. Thanks for correcting the issue.