New auto-logout? Anyone else?

[johnsold]

Lili,

I was out of town on Wednesday and when I got back I was logged out of the Forums but not ni.com. This occurred during a period of about 24 hours with the browser refreshing every 500 seconds.  I will clear the cookies and keep watcing.

Lynn

[johnsold]

I did clear the cookies sometime after my last post in this thread (near the end of August). For a while everything seemed OK. Sometime over the last weekend it started logging me out again. I have not been very active on the Forums this week but it has logged me out at least three times. I still appear to be logged in to the Community when it happens.  

Safari 10.0, Mac OS X 10.11.6.  Auto refresh every 500 seconds.

Autorefresh on other sites continued to work fine through this period.

Lynn

[LiliMcDonald]

Thanks for the update. I'll escalate this to Lithium Support to see if they can provide any insight.

[JÞB]

While we are further exploring log-outs.

This morning I observed:

A) opened my Browser from my laptop (Home page is my profile) I was automatically logged in - expected

B While posting a reply to Sam's thread AND, of course being logged-in, I opened my link to my profile page from the short-cut on my phone.  This "Always" logs me in, except this morning!  Granted, I was attempting simultaineous loggins from different devices one "Full" one "Mobile" I don't know if that affected anything and, 1 click did log me in on both devices no problem.

Just a data point.

Going back to the original post.  Really Christain, did you honestly observe that yourself or was it reported to you?  You chose sleeping for a night over forum participation? I can hardly belive it! 

[johnsold]

I got logged out overnight. Now I suppose I need to check to see if Jeff's activity occurs just when my screen refresh happens and that logs me off!

Lynn

[Matt_McLaughlin]

Hi Lynn,

We believe this issue may be resolved.

Please keep an eye out and let us know if it pops up again.

Thank you!

[johnsold]

Matt,

It logged me out today between 10:44 AM and 2:44 PM. The browser was refreshing the page (LabVIEW Forum) every 500 seconds.

I was also logged out over the weekend but that may have overlapped with whatever they did to attempt to resolve the issue. 

Lynn

[LiliMcDonald]

Thanks for the update, Lynn. We can relay this back to Lithium to see if they have another solution.

[johnsold]

Again this evening between 5:55 PM and 7:25 PM Eastern time.

Lynn

[johnsold]

Logged out again on October 20. Between noon and 9 PM.

Lynn