10-26-2016 01:24 PM
Thanks for clarifying.
There are a lot of factors at play here from platform (inactivity time setting, sign-in cookies, cookie expirations) to user environment (browser cookies). I've been capturing the info here as well as performing some of my own tests. I can then present these data points to Lithium and we can get clarity on what exactly is expected here and what is causing the issue.
10-26-2016 01:29 PM
In comparison, I never get logged out on the desktop, even on a PC that I haven't visited in a day or more.
10-27-2016 10:42 AM
The logout problem on mobile no longer happens as of late yesterday. Seems they fixed something... 😄
10-28-2016 02:49 PM
For me, things are definitely fixed now. 😄
10-29-2016 10:58 AM
I was logged out again between Friday 8 PM and Saturday 11:50 AM.
Lynn
11-04-2016 11:23 AM
For me, the problem started again yesterday on mobile. Whenever I come back after a few hours and refresh the page, I am no longer logged in.
11-04-2016 07:30 PM
I was logged out sometime in the last 24 hours.
Lynn
11-04-2016 11:00 PM
Found myself logged out 3x in the last few hours on mobile. Getting worse.
11-07-2016 10:32 AM
11-16-2016 05:39 PM
This is still an ongoing problem. I am getting kicked out on mobile at least five times per day.