Random log-outs!

[Ben]

I have been logged out a number of times today.

Don't see a pattern aside from looking at threads and then going back to main board and suddenly there a four new post to the thread I just looked at. No they were not new. but I got logged out and they looked new.

Very annoying.

IE 11. on a Windows 7 machine.

Ben

[LiliMcDonald]

Hi Ben,

Did this issue only begin today? We have not made any recent changes on our side this week.

Are you pressing any particular button or link when going back to a forum board? Is there an error message you are seeing? I was testing this myself in IE 11 on Windows 10, but did not encounter any issues.

You may want to try clearing the browser's cache/cookies to see if that helps. Settings > Internet Options > Browsing History > Delete.

Thanks,

Lili

[Ben]

I have bee watching since I posted and it has not happened again. But I will keep watching to see if I can detect the sequence.

Ben

[Mythilt]

It's been happening to me as well for the past week or so.  I'd be looking at a specific page, would hit the back button to look at the subject list, and I'd be logged out.  It appears to mostly happen to me when looking at the LabVIEW Idea Exchange, but occasionally happens when I'm on the LabVIEW Discussion forum as well.

A couple of notes, when it says I'm logged out, I am logged out, I can't reply, etc when I'm not showing as logged in.  But, there have been a few times when I've gone to another page (such as when I came to the Feedback page just a min ago) I'll suddenly be logged in again.  So I don't think its a true logout, perhaps part of the page isn't seeing a session cookie?

I've disabled my AdBlock for NI, so don't think that is the cause, and I've tried clearing the cache before. I'll try again. 

[Ben]

 Thank you for reporting that you have seen the same problem.

Ben

[LiliMcDonald]

When you are logged out, please note if you have clicked on any links and exactly what those links are. I am wondering if you are switching between http and https pages when this occurs.

Thanks,

Lili

[Ben]

 happened to me...

From my profile I hit a link for a previous post to go to the Main LV Page.

Clicked link for an interesting topic.

After reading that page I hit the back button on the browser to take me back to LV main page.

Noticed the thread I had just viewed was showing more posts. (it looked that way because I was now logged out).

looked at that thread again and nothing new but now noticed I was logged out.

It happened with other sequences like looking at when a user profile.

The common element seems to be the "back button " on the browser. 

BTW: Since clearing my cache as you suggested many of the boards are now dog slow and the CPU usage is above 50 % for the IE process for 3-4 minutes before it lets me scroll down on a page. If I do try to scroll down, I get a message saying "not responding due to long running script". I do NOT select to kill.

Ben

[Ben]

Re dog slow

CPU is about 78% IE and the memory is thrashing for about 1 minute when I go to the LV main page.

Ben

[altenbach]

The random logouts have not happened in a long time for me, but just now I found myself logged out for no apparent reason.....

[LiliMcDonald]

We had an upgrade in our maintenance window last night. Please let us know if the log-out issue continues.

Thanks,

Lili