NI MAX - error message "There was a problem updating the settings for this device. The operation timed out."

[brosandi]

Hi,

when I open the NI MAX, I get the following message:

"There was a problem updating the settings for this device. The operation timed out."

Because of this, I cannot communicate with a cDAQ.

It was working normally until some days ago. I already installed the last version of NI MAX and reset the configuration data, but it did not solve the problem.

Do you have any idea what it can be?

Thanks in advance!

[Guillaume.D]

Hello,

Without more information about the OS, the version of MAX and the other softaware installed, it will be difficult to help you.

Can you check if the different service indicated in the scrennshot are well allowed to run at startup.

This service are used by MAX to detect and manage the different network peripheric.

Best regards

[Guillaume.D]

Hello,

If you use a cDAQ ethernet, have you used this tool ?

http://www.ni.com/download/ni-network-cdaq-recovery-utility-1.4.0/3846/en/

Best Regards,

[brosandi]

Hello,

Fortunately, I managed to solve the problem by simply going to "control panel » uninstall or change a program" and doing a repair of the NI DAQmx.

Best regards