VISA Error 0xBFFF00A5 (VI_ERROR_INTF_NUM_NCONFIG) Encountered in NI-MAX when Connecting to Instr through GPIB-USB-HS

[kmohammed3]

HI,

I'm trying to connect to an ATS-810 over GPIB-USB-HS (PC -> USB -> GPIB-USB-HS -> GPIB Cable -> ATS-810). I can see the device clearly with the address "GPIB0::7::INSTR" in NI-MAX under "Devices and Interfaces." I can even open the "Communicate with Instrument" panel and query with *IDN. However, when i click "Open VISA Test panel" i am unable to open the resource.

I am currently trying to set up some automation in Visual Studio and call the .Open command which fails in the same way. 

It's curious that the device shows up in NI-MAX but not the VISA Interactive Control. In NI-MAX, the version shows up as 16.0.0f0. I'm not a professional with this software so if you need other information to diagnose, please let me know and I will provide. 

The error text:

Error opening resource:
GPIB0::7::INSTR

VISA: (Hex 0xBFFF00A5) The interface type is valid, but the specified interface number is not configured.

[dmysliwiec13]

Hello kmohammed 3, 

Could you elaborate a little bit on what you mean by "unable to open the resource"?

Thanks, 

Danielle

[kmohammed3]

I can't really elaborate much more than when I try to open the VISA resource from the NI-MAX by clicking on the "Open VISA Test Panel", it generates the error string that i mentioned at the bottom of the original post. I also tried opening the VISA resource via Measurement Studio (Snippet

this.mbSession = (MessageBasedSession)ResourceManager.GetLocalManager().Open(sAddress);

Although, i should follow up and mention that this was resolved by following Tip 2 in the following document. 

http://cp.literature.agilent.com/litweb/pdf/5990-3731EN.pdf

[dmysliwiec13]

I see that the document you referenced talks about how to use Agilent GPIB and NI GPIB at the same time, this explaination was able to solve the error?