Error -2147220623 in NI RAD Utility

[KevR_F1]

Hi, 

I am trying to create an image of my PXI controller (PXI-8101) using the NI RAD Utility. When I do this I get the following error message:

Steps to reproduce

1. Select PXI from the list
2. Press Retrieve
3.  New Application Image - Provide Name "PXI-BACKUP"
4. Press OK
5. Provide path to C:\Users\<username>\Downloads\PXI-BACKUP1_0_0.lvappimg
6. Press Retrieve image from ......
7. Then my error appears

Research

I haven't had much success in finding anything through google search. 

I found a forum post from 2020 asking the same question with no answer.

LabVIEW Error suggests

Error -2147220623 occurred at an unidentified location

Possible reason(s):

NI System Configuration: The property does not exist for this resource.

Other similar RAD Errors - none match what I am seeing

Error -2147220321 in NI RAD Utility 

Error -2147220354 in NI RAD Utility - NI

Error -2147220622 When Using the RAD Utility - NI

Questions

1. What property does not exist?
2. Why am I getting this error?
3. How can I get an image of my PXI?

Thank you in advance

K