800706BA RPC server unavailable in Report Generation toolkit

[LuI]

Hi all,

I've got a problem with LabVIEW 7.1.1 and Report Generation Toolkit (RGTK).RGTK is used to connect to MS-Word, create a new document from template and report test results. Works like a charme when stying local on the respective test machine.

LabVIEWs 'Automation Open' node as wella as other parts of the RGTK have an control 'machine name' so I suspected I could bring a report server into game. Tried it and get an error "0x800706BA - The RPC server is unavailable in myTestVI" (translated from German Windows error).

All the required subVIs to create a document have been put into a small test app. This one runs fine when running on the desired report server, but fail when opened and run on the devellopment machine.

I have searched extensively for that error code and have changed some port settings in the firewalls and some services settings with no success. Can anyone help me out?

BTW, on the remote machine a new process named WINWORD is started, but nothing more.

TIA!

[Naity]

Hi Lul,

The error 0x800706BA is, as you said, a windows error (and, btw, your translation was correct as the original title is "The RPC server is unavailable").

You can try to fix it with MicrosoftFixit :
http://go.microsoft.com/?linkid=9666880

Beside, more links that could be of some use :

Windows Update error 800706BA:
http://windows.microsoft.com/en-US/windows7/Windows-Update-error-800706BA

Microsoft answer about error 800706BA:
http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/microsoft-updates-fail...

In addition, a KB which is also related to this "RPC Server unavailable" in our IT database:

How to fix MSI software update registration corruption issues:
http://support.microsoft.com/kb/971187

Regards

[LuI]

I've done some (in fact a lot of) tests with this with no success, but some results:

1. Remote reporting via RGTK relies on RPC (remote procedure calls) services which need some holes in the remote firewall. The error is generated when opening an automation refnum while providing an existing machine name and the firewall is not adequately configured on that machine.

BTW. a WINWORD-process is issued on the remote machine anyway!

2. If the remote firewall is deactivated (CAUTION: DO NOT DO SO WHEN BEING CONNECTED TO THE INTERNET!) than the automation refnum is generated without problems.

BUT the next step is to create a new document from a word template, which than reports error 0x800A1411: template does not exist.

3. The respective word method 'documents.add' is documented to use the local normal.dot when no template path is provided. Testing this way no error messages are generated, but still no Word app shows up and no new word document.

Again all works well when running locally on both machines.

I am suspecting now that remote reporting was never tested?!