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Crashing

Hi,

I have LV 2018 installed on a Dell 7040 on Win 10. For some unknown reason MAX keeps crashing every 3 - 4 weeks. Message is either a PXI plugin or unable to connect to the database. I followed the solutions found on the forums but always ended up in reinstalling LV2018 completely. Software the was suppose to be in the MAX/Shared locations was not even there. Yesterday one of the solutions was to do an uninstall via the control panel. Well to my surprise NI software did not show up in there. I ended up doing an manual removal but 1 file I can not remove. I changed the ownership from Trusted Installer to my account name, I didn't help. I was able to rename the National instrument folder in the program files so hopefully it will not interfere with the new install. Are there any known problems with MAX on the win 10 platform?

I am now considering going back to XP and 2012. 

Any thoughts are appreciated.

 

P.v.W.

 

ps , tried to install the LV 2018 from stick just now. It doesn't install.....

used ccleaner to clear registry.

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Sigh.  Been there, done that.  The new NI Installers, confusingly-named the National Instruments Package Manager (NIPM), "not to be confused with" (or, more likely, "designed to be confused with") the VI Package Manager (VIPM), third-party software that runs the LabVIEW Tools Network and has been included with LabVIEW installations for about a decade, wants to handle installations and un-installations.  Removals must be done carefully, as once you get into the situations such as you describe (and that I have encountered, myself), the only way I know to recover starts with reformatting the C: drive and reinstalling Windows (and everything else) from scratch.  Use of a Registry Cleaner is almost a guarantee that a new OS will be needed.

 

Having (in the past year) gone through probably more than a dozen LabVIEW Install/Uninstall/Reinstall cycles on several Windows 10 and Windows 7 machines, I have some recommendations based on my experience with this process (fortunately, only one required a re-imaging of the machine, but it was a brand new desktop that I was just beginning to configure, so "starting over" was not that painful) (my two "starting-over" experiences revolved around the introduction of LabVIEW 2017).

  • Decide on your OS.  My recommendation is to use Windows 10 (x64).  It appears (to me) to be fairly stable (though I'm not fan of "rolling updates") and is under support.  Windows 7 (x64) is a non-unreasonable fallback, but I would not use Windows XP (unless you had to install LabVIEW 7 or older).  
  • You probably know that you need to install LabVIEW in "Version Order", oldest first.  Try (really try) to keep your Version range within 5 years (fewer is better) -- that "usually" is OK.
  • The default installation for LabVIEW is a separate "LabVIEW 20xx" folder under National Instruments Software.  However, Drivers and MAX install "globally", requiring you to depend on "backward compatibility" if you have multiple versions.  [I recall changing the default installation Directory when I installed multiple versions 7-8 years ago, but don't remember if this is still an option].
  • If you choose to install LabVIEW versions before the NIPM "divide" (i.e. versions no later than 2016), be careful about using NI Updates -- don't install updates that go past LabVIEW 2016 or drivers past 2016.

Having given all of these dire warnings, my current systems (two laptops and two desktops, one desktop running Windows 7 x64 and the rest running Windows 10 x64) all have LabVIEW 2016 (32-bit), 2017 (32-bit) and 2018 (32-bit) installed and running happily.  It was a little painful getting here, mainly due to an old "oversight" on my part, but things have been very stable for the past six months.

 

Bob Schor

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Bob,

I had only 1 version LV on the new pc. Namely ver. LV2018. It all worked well till yesterday morning. All in all a big pain when it doesn't work. Currently am running my process on a old dell pc with version 8.1 on XP. Want to upgrade to win 10 prof. with LV 2018. 

Will have to go back to IT and reimage the pc.

Os 7 is not stable? I was thinking to go back to 7 and get LV 2012. Will have to re think that move then.

 

Anyway thanks for your reply.

 

Paul.

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@PvW wrote:

Will have to go back to IT and reimage the pc.  Been there, done that.  A pain, but someone else's pain.

Os 7 is not stable? I was thinking to go back to 7 and get LV 2012. Will have to re think that move then.  My bad -- Windows 7 is fine.  I meant to say "not-unreasonable", but double-negatives are sometimes confusing, and I should have said "is reasonable and probably preferred for LabVIEW 2012.


Sorry for the confusion.  I thought you said "XP and LV 2012", which I would not recommend (because of XP).

 

Bob Schor

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Hi Bob,

 

To clarify a few things, I have my process on a XP machine with LV8.2 running smooth but our IT want me to move forwards from XP to win 7 / 10. Am trying to do that but the system crashes frequently, not a thing you want to see / encounter when on the work floor.

Am in the process of moving it now to win 7 with LV2018.

 

Paul.

 

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LabVIEW 2018 is still compatible with Windows 7.  You can do a Web search for LabVIEW and Windows Compatibility.

 

Bob Schor

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