LabView crashes after update to Win10 21H2. F4 patch does not help

[raphael.wittwer]

I recently upgraded two production systems to new hardware, after installing feature update 21H2 the system became unstable crashing with no error message whatsoever. The LabView windows just froze and stopped displaying updates or terminating when done. The background task was still working until the LabView VI had to return to TestStand for the next teststep.

I repaired the LabView application like suggested here: https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019RMuSAM&l=en-CH

This did not help much. I installed the LabView 2018 SP1 f4 patch that was supposed to resolve this issue, however the system still freezes.

Is there a new patch in preparation or is it advisable to uninstall 21H2 for now? This is a productive system and the current crash rate is not sustainable.

[raphael.wittwer]

Windows Event Information:

-

System

- Provider       [ Name] Application Hang

- EventID 1002       [ Qualifiers] 0

Version 0

Level 2

Task 101

Opcode 0

Keywords 0x80000000000000

- TimeCreated       [ SystemTime] 2024-02-28T12:25:30.9499787Z

EventRecordID 13819

Correlation

- Execution       [ ProcessID] 0       [ ThreadID] 0

Channel Application

Computer generic Name here

Security

-

EventData

LabVIEW.exe

18.0.1.4011

33c4

01da69761bdfc1d8

4294967295

C:\Program Files (x86)\National Instruments\LabVIEW 2018\LabVIEW.exe

e88b3454-6877-4673-b37a-42e5980f46b9

Top level window is idle

54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000

---

Binary data:

In Words

0000: 006F0054 00200070 0065006C 00650076
0010: 0020006C 00690077 0064006E 0077006F
0020: 00690020 00200073 00640069 0065006C
0030: 00000000

In Bytes

0000: 54 00 6F 00 70 00 20 00 T.o.p. .
0008: 6C 00 65 00 76 00 65 00 l.e.v.e.
0010: 6C 00 20 00 77 00 69 00 l. .w.i.
0018: 6E 00 64 00 6F 00 77 00 n.d.o.w.
0020: 20 00 69 00 73 00 20 00 .i.s. .
0028: 69 00 64 00 6C 00 65 00 i.d.l.e.
0030: 00 00 00 00 ....