Message problem "A version of NI-VISA that is not supported on this operating system has been detected..."

[Maur0 · Accepted solution]

Hello Coen,

I would like to help you with the trouble that you are having, i know you have W8 but maybe it could work, in the following link there is an explanation of how to solve this problem but in W Vista: http://digital.ni.com/public.nsf/allkb/B4BF3B96988453B98625728100009670?OpenDocument

Also you can try to use the VISA 14.0 that is compatible with windows 8 http://www.ni.com/download/ni-visa-14.0/4722/en/

Finally you can uninstall LabVIEW, install again and then try to install VISA 14.0.

Please find the link of the Arduino NI community https://decibel.ni.com/content/groups/labview-interface-for-arduino?view=overview#/?tagSet=undefined

Let me know if this information was usefull, have a nice day!!

[Coen9111]

Thanks for taking the time to help me!

Unfortunately the first choice you gave me did not work, also I uninstalled labview and I deleted files un c: and in regedit too (of NI of course) then I tried to install NI-VISA 14.0.1 but without success I don´t know any other thing to do to solve this problem, the only thing is to reset my laptop

[Maur0]

Hello Coen,

Just to review, the W8 is not compatible with the NI-VISA 14.0.1, if its possible you can try with NI-VISA 14.0 which is the compatible version with W8 (http://search.ni.com/nisearch/app/main/p/bot/no/ap/tech/lang/en/pg/1/sn/catnav:du,n19:Windows.Win8,n...

Please let me know if it worked out this time.

Cheers!!

[Dennis_Knutson]

Why do you say that 14.0.1 or 14.1 is not compatible with Windows 8? The readme pages for both clearly say that they are. What do you know that NI doesn't?

[Maur0]

Hello Deniss,

I mentioned this because I opened the NI web page through the next path Home > Support > Downloads > Drivers > NI Drivers and filtered the options by operating system selecting only Windows 8 and the 14.0 NI-VISA was one of the options that appears. That is why i suggested to try with this driver and not the 14.0.1. I also went through the NI-VISA 14.0.1 readme and effectively it says that it is compatible with W8 and not only 8.1.

I will review this internally in order to match the information from the web page with the readme to avoid future misunderstandings.

Thanks for the observation.