NI-CAN Driver support missing

[Decarnoux97]

Hello,

I am trying to open a VI that is using some NI-CAN VI but I always have the same error showing up : NI-CAN Driver support for LabVIEW 2017 missing. Do you know what more I should install?

Moreover I am completely new with this kind of communication, I am already communicating with the machine using the VISA Driver of LabVIEW and a USB cable. Do I need anything more to use the CAN Driver?

Regards

[Hooovahh]

Normally in this case I'd suggest a repair install of NI-CAN but the NIPM doesn't have a repair option.  You can try to uninstall, and then reinstall NI-CAN, or install a newer version of NI-CAN.  Typically a toolkit like NI-CAN will support that version and then several versions older of LabVIEW.  So NI-CAN 17.0 will support 17, 16 and probably 15 of LabVIEW.  Check the documentation to make sure a toolkit supports what you need.

What may have happened is NI-CAN was installed, and then LabVIEW 2017 was installed.  When NI-CAN is installed it will look on the system for IDEs that it supports and add support to it.  But if LabVIEW was installed after the toolkit it won't have support for it.  Performing a repair (or uninstall reinstall) will add it.

[Decarnoux97]

Thank you for your answers but I already tried to uninstall and re install it. Moreover, I am using LabVIEW 2017 and NI-CAN 17.0 that are compatible, I think. I also install LabVIEW before trying to install NI-CAN Driver. I don't know if it help, but I install NI-DAQmx and it is working well.

Thank you for the link you gave me. I will study them.

Regards

[Skumrigg]

Hi!

Did this ever get resolved? I have the same problem, no amount of reinstalling or repairing seems to do the trick... I am running labview 2023 and NI-CAN 18.5. Or rather trying to...

Kind regards

[dkfire]

As you are using LabVIEW 2023, there are no support for NI-CAN! 

If you want to use NI-CAN version 18.5, you need LabVIEW 2018 SP1 as the newest version. 

NI has stopped support for NI-CAN. 

[Skumrigg]

Thanks for the answer dkfire.

So what is the solution? The system I am troubleshooting is from 2019, so possible that they were running 2018 labview. But how do I run the stepper motors using the CAN-protocol?
Labview 2018 is not available for download anymore, 2019 is the oldest version I can get.

Is there a new software capable of converting?

[GerdW]

Hi Skumrigg,

with an active license you can download older LabVIEW versions...

Or you use those installation media from your backup. You made a backup, did you?