NI MAX freezes after clicking on NI-DAQmx Simulated Device or Internet NI-DAQmx device in Devices and Interface menu.

[JOHNDOE2003]

As the title suggests, NI MAX freezes and goes unresponsive. I've tried following

1. repair MAX and NAQmx in NI package manager

2. reinstall all NI software

3. clean up C drive where I install software.

4. reset configuration data under "tool" in MAX

None of the above makes any difference.

Information about my computer:

Lenovo XiaoXinPro 13ITL 2021

Operation System: Microsoft Windows 11

CPU: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz

Remaining physical memory: 7.79GB

Any help is appreciated!

[santo_13]

You forgot to mention the version of DAQmx and NI MAX

[Bob_Schor]

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@JOHNDOE2003 wrote:

As the title suggests, NI MAX freezes and goes unresponsive. I've tried following

1. repair MAX and NAQmx in NI package manager

2. reinstall all NI software

3. clean up C drive where I install software.

4. reset configuration data under "tool" in MAX

None of the above makes any difference.

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I'm assuming (since you have a new PC) that you are installing a "new" version of LabVIEW (probably 2021 or 2022).  I am worried about Steps 2 and 3, and don't understand what you mean by Step 4.

• The only safe way to remove NI Software is throThe ugh NIPM.  Deleting NI software on disk, or deleting Registry entries for NI software will probably force you to reinstall Windows and start all over.
• The only safe way to remove NIPM is to first use NIPM to remove all installed NI Software that it shows you, reboot, then (when no other software except NIPM shows up when you run NIPM) remove NIPM.
• With a "clean" system (Windows, but no NI Software), try the following:
  • Install LabVIEW.
  • Install NI-MAX, DAQmx, and VISA.
  • Reboot (this is a "minimum system" which should load quickly)

Activate, and start LabVIEW.  Open MAX.  You should see something ...  If you can, expand both the Devices and Interfaces tab and the Software Tab, take a screen shot showing what it shows you, and attach it to your reply.

Bob Schor