Not able to see software installed in RT

[Manik981211]

I'm not able view the software which is installed in my RT and it is saying Not able to contact Remote RT. Can anyone help on this 

[ZYOng]

What is the status of the controller? Is it showing Connected? What if you refresh NI MAX?

[Manik981211]

The status of controller is connected. After doing refresh also there is no change in the behavior. 

[Bob_Schor · Accepted solution]

According to the screen shot you posted, the Controller is not connected, or at least is not able to establish a TCP/IP connection to it.  Maybe the Ethernet cable is not plugged in at both ends?  Maybe a Driver isn't installed?  [Kind of hard to "see" what is going on -- you'll need to be our "eyes"].

How about asking MAX to expand the Software Tab on the Host (and post a screen-shot).  Can you expand the "Devices and Interfaces" tab on the Remote System (and post a screen shot)?

Bob Schor

[Manik981211]

Sorry the PXI system is not available with me today. Once i get i will post it.