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Problem showing remote systems in MAX

I am having trouble viewing traces set up on remote systems in Max.  I am using version 4.7.0f4  Whenever I try to set up a new remote system, it cannot find any remote computers.  I have tried using both the computer name (which is resolved to an IP address in the hosts file) and the just IP address.  I get this error:  "Unable to initialize connection to remote system(s)."

 

it's: agilent 34980a. i'm trying to reach it through global network but when i'm at the place where i have my device in local network everything is working fine.

 

Does anyone have any ideas?

 

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Hi jacur,

 

Can you give more details? Which protocol would you like to use to connect to the device? It may appear under Devices and Interfaces if you use certain protocols.

 

Does the Agilent 34980 support communication over global network? Is the network gateway configure in the device? Are you sure your firewall not blocking MAX communication?

 

Have you installed a software that makes MAX able to find the device on network? You can check the Instrument Driver Network... may be this driver is useful: http://sine.ni.com/apps/utf8/niid_web_display.model_page?p_model_id=5871

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so, in local network i'm using tcp and its working fine!

it supports communication over global network. agilent gives web-browser build in tool, just take a look on this page: http://157.158.13.250/

i have installed all the drivers that agilent gives to this device...

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Ok, I also can see the web interface, I can connect with telnet and with LabVIEW using VISA. So I don't think the network will be the problem, but I can't see the device from MAX.

Can you give me detailed steps, how were you able to add this device to MAX in your local network?

 

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I have just connect the device to local network with tcp cable, added it with the propper ip to the device list and its working fine.

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Sorry, I've been busy lately.

There are more than one way to add device to MAX. So I really need to know in details which option do you use. Please write me the steps, how added you the IP address of the device to MAX?

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