Unable to build installer

[coolhandLV7]

I'm using LV 2020, and have been able to create many installers and applications for other computers in the past.  For whatever reason I am unable to build an installer this time.  I'm getting the following error message.  Have never seen this before so i'm not sure how to remedy it.  Does anyone knowhow to fix?

[billko]

The installer expects the media for those packages to be where they were when they were installed.  If they are no longer there - e.g., you deleted the installer or something similar - the installer build will complain.  I think you can specify a new path to each installer, but the installers that you point it to have to be exactly the same as the ones it couldn't find.

[coolhandLV7]

The issue i believe was i didn't have the correct version of DAQmx installed.  Once i got the correct version all seemed well until i went to execute the installer.  Getting this message now.  I can't find any information on that file or where it's supposed to be.  Anyone know?

[Scott_Richardson]

The above issue occurs when either the NI installer products listed were not cached when installed or they were deleted after being installed.

The listed products are all included with NI Package Manager so the following command likely would have addressed the original reported issue:

"C:\Program Files\National Instruments\NI Package Manager\nipkg.exe" repair ni-mdfsupport --yes

You installing a different version of NI-DAQ could accomplish the same thing.

[Scott_Richardson]

Todd, for the missing key error, something seems wrong with the built distribution.

1) You could try to build it again to see if the new build exhibits the same behavior. 

2) For us to debug further we would either need to inspect the entire installer if that is easy to share, or minimally share with us the following information:

• The file: Volume\install.ini (might be setup.ini)
• The file: Volume\supportfiles\merged.cab
• The out from running the following on the command line from the root directory of the installer:
  dir /s Volume\* > %temp%\ni-dir-list.txt

[coolhandLV7 · Accepted solution]

The issue ended up being i had the wrong version of DAQmx installed, I was running LV 2020 but had DAQmx 2021 running.  I'm not using LV much since the subscription stuff started, but this is the source of my issue.

Thanks for the help i was able to get the build to work eventually.

[Scott_Richardson]

Thanks for letting us know and glad to hear you are unblocked.