error -1073807190 but doesn't see solution on NI website

[HARRY_D]

we just bought the brand new Digital Oscilloscope Keysight InfiniiVision MSOX2012A.

I download the driver from NI site to use but it keeps come out the error code 1073807190 (Enclosed capture image). Even I just send simple query *IDN? til has the error? Please help

[Bob_Schor]

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@HARRY_D wrote:

I download the driver from NI site to use but it keeps come out the error code 1073807190 (Enclosed capture image).

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Have you downloaded and installed the driver(s) from the InfiniiVision site?  There appear to be two drivers, one an IVI pre-requisite for the LabVIEW driver (currently at Version 2.1.1.0).

Have you opened MAX and seen if the Oscilloscope appears in Devices and Interfaces?  If so, can you open some Test Panels and communicate with the Oscilloscope?

Bob Schor

[HARRY_D]

Hi Bob,

Following step by step installing the driver(s) from the InfiniiVision site then installing LabVIEW driver.

Using NI MAX scan instrument It sees the GPIB address but doesn't recognize what's is it.

Capture included.

[HARRY_D · Accepted solution]

Hi Bob,

issue is found from GPIB-USB-HS (National Instrument). The communication is good after I change to another GPIB-USB-HS. I guess the unit is bad.

Any way thank for your walk through it hemps me find the real problem.

[HARRY_D]

I have one LabVIEW 2020 program has problem freeze up after 10-20 min running. The same this program I load to others is OK.

I'm using Dell OptiPlex 5090 and  7060. Be advised what computer specific model model is reliable to LabVIEW program.

We intend to upgrade newer computer but not sure what's model and brand is good for LabVIEW. 

[billko]

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@HARRY_D wrote:

I have one LabVIEW 2020 program has problem freeze up after 10-20 min running. The same this program I load to others is OK.

I'm using Dell OptiPlex 5090 and  7060. Be advised what computer specific model model is reliable to LabVIEW program.

We intend to upgrade newer computer but not sure what's model and brand is good for LabVIEW. 

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This seems like an entirely different issue.  It's best if you made a new topic.

[HARRY_D]

Our test team intends to upgrade production computers to run LabVIEW. Can you please give me some brand and model it is good and reliable to run LabVIEW.

Thanks

[billko]

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@HARRY_D wrote:

Our test team intends to upgrade production computers to run LabVIEW. Can you please give me some brand and model it is good and reliable to run LabVIEW.

Thanks

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START A NEW TOPIC.

[bkerryd123]

This is very helpful, same problem for my Tektronix AFG3021B. I changed to a different GPIB-USB-HS cable and it worked.

[Bob_Schor]

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@HARRY_D wrote:

I have one LabVIEW 2020 program has problem freeze up after 10-20 min running. The same this program I load to others is OK.

I'm using Dell OptiPlex 5090 and  7060. Be advised what computer specific model model is reliable to LabVIEW program.

We intend to upgrade newer computer but not sure what's model and brand is good for LabVIEW. 

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It is difficult to recommend a specific computer without know your computer hardware requirements.  I've done most of my work with Dell computers, most recently doing most of my programming and testing using Dell Laptops (which means that my hardware communicates with the PC using mostly USB and TCP/IP).  If you are using plug-in boards (PCIe, FireWire, a dedicated NIC, etc.), you will need to evaluate the various models and their backplanes.

Bob Schor