02-01-2010 01:06 PM
Hey Eric,
I installed the camera file generator utility and loaded up the camera file and deleted all the serial commands as you suggested. Then I loaded the camera utility from JAI and set the cameras up the way I needed them. That seemed to take care of the problem. It looks like I'll have to create a new fully functional camera file for these camera's. By the way you were correct about the firmware version. The camera file was created for version 1.0 and the camera's are at 1.02.
Thank you very much for your help Eric,
Rick
05-14-2010 01:45 PM
05-17-2010 11:43 AM
Hi,
Are you using the same camera models and PCI cards as described in this post? If so, what have the suggested troubleshooting steps (disabling the serial commands, creating new camera file, checking the firmware version)? If not, feel free to create a new post for this new issue.
Cheers,