01-31-2008 12:14 PM
02-08-2008 04:39 AM
Hi Ian,
Did you have any chance so far? We will setup a system in our office and will get back to you with our findings.
Kind regards,
KostasB
NI UK
02-08-2008 08:19 AM
Hi KostasB,
No, I haven't made any more progress with this yet. It'd be great if you could try to reproduce it - thank you!
Regards,
Ian
02-18-2008 06:11 AM
02-18-2008 07:10 AM
Hi Ian
I apologise for the delay but I will get back to you very soon. We are in communication with the Product Specialists ( in the US) and this is why I have not come
back to you with something conclusive.
Regards,
KostasB - NI UK
03-10-2008 07:50 AM
Hi KostasB,
Have you been able to make any progress on this in the last 3 weeks? I really need to get it sorted ASAP, or will have to abandon this approach and find a work-around.
Any feedback of any preliminary results you've had would be useful, or just a note to tell me if you're too busy working on other things. Thanks!
Regards,
Ian
03-10-2008 09:56 AM
Hi Ian
I am really sorry for not updating you but the I've escalated this issue to our HQ's in Austin, Texas. We managed to replicate your issue and we believe that there is a bug
with the NI Motion Driver. Our R&D department is investigating that at the moment. You can call us at 00441635572400 and quote Service Request number
629104 to get the latest update- at the moment I know that R&D are investigating it but have not come up with a resolution or workaround. I will also post back the minute I hear
back from R&D.
Kind regards,
KostasB
NIUK
03-10-2008 10:01 AM
OK, that's great - thanks very much.
Regards,
Ian
03-17-2008 04:38 AM
Thanks,"
Be assured that I am chasing it as closely as I can. From your end what is the situation, do you have a work arround that will suffice or are you still waiting on this.
Thanks for your understanding and I look forward to hearing from you with your current situation.
best regards
03-17-2008 07:53 AM