ELVIS III will not connect to Measurements Live via browser/usb

[dberry2462]

My school purchased ELVIS III trainers a couple years ago for a new lab.  We were trained at purchase and trainers worked well.  A year goes by and sadly does any service agreement and I cannot manage to get them connected to Measurementslive.  I have tried Slimjet browser and Chrome browser, nothing.  I have tried reconfiguring Java security settings (ref to previous thread on this board) and nothing.  What is working is NI MAX sees the board fine and says it is connected and running.  I can see all the software on the board and make all the configuration changes.  While I was in there I upgraded the firmware which is now on 7 I believe.  I get an IP showing for the USB 172.22.11.2 and that works fine.  I can force restart via NI MAX.  But it NEVER connects to a browser in any way, not with 172.22.11.2 or measurementslive.ni.com..nothing.  I have about 10 $3500 dollar bricks lying around the lab and I need some trainers.  Any help is appreciated.

David

[ClaudiaD · Accepted solution]

Use a Old versión of Chrome like 69, that fix my problem

[dberry2462]

After having our IT roll back the Chrome browser in every single image on every single laptop, it works.  But I might use this space to complain though because NI should be embarrassed. They advertise how they are such a powerhouse in all applications around the world but clearly are brought to their knees by simple free browsers.  I can't use Chrome, sometimes need Internet Explorer and Firefox is out altogether. So my $3500 trainer will only function if I get the free browser that just happens to let it function, otherwise I am screwed. Embarrassing.

[ClaudiaD]

Yes is was annoying not to be able to use the brand new equipment!! but they have an open ticket and workarounds. you can read in this link

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA03q000000YO8HCAW&l=es-DO

Right now I can only use in one computer, and not use one of the main feature that is connect multiple user via network or wifi

[doki12]

Hello guys,

thanks for the information, I had now same problem. Solved through Firefox.

[dberry2462]

I know there is a bulletin from NI stating that ELVIS is now compatible with Firefox but I tried and it didn't work.  It seems like they should have a consistent and reliable procedure in place so we don't spend all our time deciphering it.

[gsnyder]

Hoping this gets fixed quickly!

[doki12]

Hi again.

I think, this is something different, mayby i should start new tread, but let me put my problem/question/concern here.
Im also teacher and I specified and ordered Elvis via Europian Union project - 4 yars ago (!) In this time I specified Elvis II plus Multisim 14. I get it last week. 🙂
Just now I recognized - Multisim 14 has possibility to create and use Elvis II design, but with Elvis III we need to use Multisim Live.
I started work with this Multisim Live only today, that means, mayby Im wrong, but this ML seems for me as joke against Multisim 14.2 Education (where I have a plenty prepared drawings).
Before I had contact with Ni guys (dealers) but now NI outsourced this to Yotta Volt partner, where contacted person have nothing information, cant help me.
As dberry2462 wrote, Im on same position, training or really detailed description would be fine.
Do you have something advice about this?

Thanks.

[gsnyder]

Once you get it setup it does work with Safari on Mac

[Vijay.MITmanipal]

The simplest way to connect NI ELVIS III with measurements live is as follows:

1. Install only ni elvis iii bundle software that too 2019 sp1. 
2. While installing 2019 sp1 select all software. 
3. once installation is done connect board with usb and use ni max to install 2019 june version of software on the board. 
4. once installation on board completed, press button 0 and check for usb ip address. Open measurement live and feed the ip address, before pressing connect make sure that board display should be on. 

if you find any difficulty connect with me on this forum