Hi Everyone,
Not sure if this is the right subject, so please redirect me if there is a better spot.
I am having some issues with some NI equipment, and I was wondering if anyone could give me some pointers. I have purchased a PXIe 1083 chassis and a PXI 2567 module. I connect the computer and the chassis via a Thunderbolt 3 connection.
Without any modules inserted into the chassis, I can see the chassis in NI MAX. After powering everything down, inserted a module into the chassis and power everything back up in true NI order, I get an error in NI MAX. It no longer lists the chassis. It does list the PXI-2567, but there is a status error -50152 "a hardware failure has occurred. The operation could not be completed".
I am surprised there is an error because all of the LEDs on the module and chassis are green. I disabled the security setting for the Thunderbolt, too, and I can see the chassis when there isn't a module or under the Thunderbolt Control Center app with or without a module. So, I am kind of surprised I am getting any errors.
Under Software in NI MAX, I do see that I have NI PXI Platform Services Configuration and Runtime 20.5 installed.
